Privacy

Privacy Policy for Mosaic

Effective Date: March 26, 2026

Mosaic is operated by Smart MedAI ("we", "us", or "our"), a product of SMART MEDAI INC.

We are committed to building a privacy-first experience. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

a. Account Information

When you create an account, we may collect:

• Email address
• Username
• Authentication identifiers, including Apple Sign-In identifiers

We do not require unnecessary personal information.

b. User Activity Data

To provide Mosaic's core functionality, we collect:

• Watch history and progress
• Media you save, track, or queue
• Ratings and interactions
• App usage related to recommendations

This data is essential to power personalized recommendations and features.

c. Device and Technical Data

We collect limited technical data for performance and reliability:

• Device type and OS version
• App version
• Crash logs and diagnostics
• Performance metrics

d. Analytics Data

We collect anonymized analytics to:

• Improve app performance
• Understand feature usage
• Fix bugs and optimize experience

This data is not used to personally identify you.

2. How We Use Your Information

We use your information to:

• Provide and operate Mosaic
• Generate personalized recommendations
• Maintain your account and preferences
• Improve performance, reliability, and features
• Detect and prevent abuse or misuse

3. Data Sharing and Disclosure

We Do Not Sell Your Personal Data

We do not sell your personal information to advertisers or third parties.

Anonymized and Aggregated Data

We may share anonymized, aggregated insights with partners, such as studios or production companies, to:

• Understand audience trends
• Improve content discovery and production decisions

This data does not identify you personally and cannot reasonably be linked back to you.

Service Providers

We may use trusted third-party services to operate the app, such as:

• Authentication providers, such as Apple Sign-In
• Infrastructure and hosting providers
• Analytics and diagnostics tools

These providers only access data as necessary to perform their services.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to legal requests
• Protect the safety and integrity of our users and platform

4. Third-Party Integrations

Mosaic may integrate with external services such as:

• TMDb (The Movie Database) for media metadata
• Optional integrations like Trakt, if enabled by you

When you connect third-party services, their own privacy policies may apply.

5. Data Retention

We retain your data:

• As long as your account is active
• As needed to provide the service
• As required for legal or operational purposes

You may request deletion of your account and associated data.

6. Your Rights and Choices

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your account and data
• Disconnect third-party integrations

To make a request, contact us at support@buildmosaic.media.

7. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure.

8. Children's Privacy

Mosaic is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Effective Date.

10. Contact

If you have questions or concerns, contact us at support@buildmosaic.media.

Smart MedAI
SMART MEDAI INC.